Shipping policy

IVRA Shipping Policy

Last updated: October 2026

Processing time

Orders are processed within 1 to 2 business days, and most leave within 24 hours on weekdays. We do not process orders on weekends or public holidays. During sales and busy periods, processing can take a little longer.

Delivery time

Once dispatched, delivery usually takes 7 to 10 business days depending on your location. Delivery times are estimates from our carriers and are not guaranteed.

Shipping costs

All orders ship with USPS Express Tracked Shipping. Shipping is $3.99 on orders under $50 and free on orders of $50 or more. The exact cost is always shown at checkout before you pay.

Tracking

Every order is tracked. You will receive an email with your tracking number as soon as your order is handed to our delivery partner. You can also follow your order on our Track Your Order page.

Where we ship

We currently ship to addresses in the United States only. We do not ship internationally at this time.

Incorrect addresses and missed deliveries

Please check your shipping address carefully at checkout. If you spot a mistake, email us within 3 hours of ordering and we will correct it. If a parcel cannot be delivered, it may be held at a local pickup point for up to 7 days before it is returned. Redelivery of orders returned because of an incorrect address or a missed collection may carry an extra shipping charge.

Lost or delayed parcels

If your tracking has not updated for 7 days, or your order has not arrived within 15 business days of dispatch, email support@tryivra.com and we will open a claim with the carrier and send a replacement or refund once it is confirmed lost.

Contact

Email: support@tryivra.com
Monday to Saturday, 9am to 7pm